Privacy Policy

POLICY SUMMARY

PERSONAL DATA COLLECTED FOR THE FOLLOWING PURPOSES AND USING THE FOLLOWING SERVICES:

• ACCESS TO THIRD PARTY SERVICES' ACCOUNTS
• ACCESS TO THE FACEBOOK ACCOUNT
  Permissions: Share
• ACCESS TO THE TWITTER ACCOUNT AND ACCESS TO THE STRIPE ACCOUNT
  Personal Data: various types of Data as specified in the privacy policy of the service
• ADVERTISING
• AMAZON MOBILE ADS, BING ADS AND GOOGLE ADSENSE
  Personal Data: Cookies and Usage data
• ANALYTICS
• GOOGLE ANALYTICS
  Personal Data: Cookies and Usage data
• COMMERCIAL AFFILIATION
• AMAZON AFFILIATION
  Personal Data: Cookies and Usage data
• CONTACTING THE USER
• CONTACT FORM
  Personal Data: address, company name, email address, first name, last name, state and ZIP/Postal code 
• CONTENT COMMENTING
• DISQUS
  Personal Data: Cookies, Usage data and various types of Data as specified in the privacy policy of the service
• DISPLAYING CONTENT FROM EXTERNAL PLATFORMS
• GOOGLE FONTS
  Personal Data: Usage data and various types of Data as specified in the privacy policy of the service
• YOUTUBE VIDEO WIDGET AND VIMEO VIDEO
  Personal Data: Cookies and Usage data
• HANDLING PAYMENTS
• AMAZON PAYMENTS, PAYPAL AND AUTHORIZE.NET
  Personal Data: various types of Data as specified in the privacy policy of the service
• HEAT MAPPING
• CRAZY EGG
  Personal Data: Cookies and Usage data
• INTERACTION WITH EXTERNAL SOCIAL NETWORKS AND PLATFORMS
• FACEBOOK LIKE BUTTON AND SOCIAL WIDGETS, GOOGLE+ +1 BUTTON AND SOCIAL WIDGETS AND TWITTER TWEET BUTTON AND SOCIAL WIDGETS
  Personal Data: Cookies and Usage data
• INTERACTION WITH LIVE CHAT PLATFORMS
• OLARK WIDGET
  Personal Data: Cookies and Usage data
• MANAGING CONTACTS AND SENDING MESSAGES
• MAILCHIMP
  Personal Data: email address
• REMARKETING AND BEHAVIORAL TARGETING
• ADROLL, ADWORDS REMARKETING, FACEBOOK REMARKETING, REMARKETING THROUGH GOOGLE ANALYTICS FOR DISPLAY ADVERTISING AND TWITTER REMARKETING
  Personal Data: Cookies and Usage data

CONTACT INFORMATION

• DATA OWNER
  Terran, LLC DBA IceWraps.com 2120 Mission Road Suite 180 Escondido, CA 92029
  Owner contact email: support@icewraps.com

FULL POLICY

DATA CONTROLLER AND OWNER

Terran, LLC DBA IceWraps.com 2120 Mission Road Suite 180 Escondido, CA 92029

Owner contact email: support@icewraps.com

TYPES OF DATA COLLECTED

Among the types of Personal Data that this Application collects, by itself or through third parties, there are: Cookies, Usage data, email address, first name, last name, company name, address, state and ZIP/Postal code.

Other Personal Data collected may be described in other sections of this privacy policy or by dedicated explanation text contextually with the Data collection.
The Personal Data may be freely provided by the User, or collected automatically when using this Application.
Any use of Cookies - or of other tracking tools - by this Application or by the owners of third party services used by this Application, unless stated otherwise, serves to identify Users and remember their preferences, for the sole purpose of providing the service required by the User.
Failure to provide certain Personal Data may make it impossible for this Application to provide its services.

Users are responsible for any Personal Data of third parties obtained, published or shared through this Application and confirm that they have the third party's consent to provide the Data to the Owner.

MODE AND PLACE OF PROCESSING THE DATA

METHODS OF PROCESSING

The Data Controller processes the Data of Users in a proper manner and shall take appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.
The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Data Controller, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of the site (administration, sales, marketing, legal, system administration) or external parties (such as third party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Data Controller at any time.

PLACE

The Data is processed at the Data Controller's operating offices and in any other places where the parties involved with the processing are located. For further information, please contact the Data Controller.

RETENTION TIME

The Data is kept for the time necessary to provide the service requested by the User, or stated by the purposes outlined in this document, and the User can always request that the Data Controller suspend or remove the data.

THE USE OF THE COLLECTED DATA

The Data concerning the User is collected to allow the Owner to provide its services, as well as for the following purposes: Analytics, Interaction with external social networks and platforms, Access to third party services' accounts, Managing contacts and sending messages, Contacting the User, Heat mapping, Advertising, Remarketing and behavioral targeting, Handling payments, Content commenting, Commercial affiliation, Displaying content from external platforms and Interaction with live chat platforms.

The Personal Data used for each purpose is outlined in the specific sections of this document.

FACEBOOK PERMISSIONS ASKED BY THIS APPLICATION

This Application may ask for some Facebook permissions allowing it to perform actions with the User's Facebook account and to retrieve information, including Personal Data, from it.

For more information about the following permissions, refer to the Facebook permissions documentation and to the Facebook privacy policy.

The permissions asked are the following:

BASIC INFORMATION

By default, this includes certain User’s Data such as id, name, picture, gender, and their locale. Certain connections of the User, such as the Friends, are also available. If the User has made more of their Data public, more information will be available.

SHARE

Share items on the user's behalf.

DETAILED INFORMATION ON THE PROCESSING OF PERSONAL DATA

Personal Data is collected for the following purposes and using the following services:

• ACCESS TO THIRD PARTY SERVICES' ACCOUNTS
  This type of services allows this Application to access Data from your account on a third party service and perform actions with it.
  These services are not activated automatically, but require explicit authorization by the User.

 

• ACCESS TO THE TWITTER ACCOUNT (TWITTER, INC.)
  This service allows this Application to connect with the User's account on the Twitter social network, provided by Twitter, Inc.
  Personal Data collected: various types of Data as specified in the privacy policy of the service.
  Place of processing: US – Privacy Policy

 

• ACCESS TO THE FACEBOOK ACCOUNT (THIS APPLICATION)
  This service allows this Application to connect with the User's account on the Facebook social network, provided by Facebook, Inc.
  Permissions asked: Share.
  Place of processing: US – Privacy Policy

 

• ACCESS TO THE STRIPE ACCOUNT (STRIPE INC)
  This service allows this Application to connect with the User's account on Stripe, provided by Stripe, Inc.
  Personal Data collected: various types of Data as specified in the privacy policy of the service.
  Place of processing: US – Privacy Policy

 

• ADVERTISING
  This type of services allows User Data to be utilized for advertising communication purposes displayed in the form of banners and other advertisements on this Application, possibly based on User interests.
  This does not mean that all Personal Data are used for this purpose. Information and conditions of use are shown below.
  Some of the services listed below may use Cookies to identify Users or they may use the behavioral retargeting technique, i.e. displaying ads tailored to the User’s interests and behavior, including those detected outside this Application. For more information, please check the privacy policies of the relevant services.

 

• AMAZON MOBILE ADS (AMAZON)
  Amazon Mobile Ads is an advertising service provided by Amazon.com, Inc.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy

 

• BING ADS (MICROSOFT CORPORATION)
  Bing Ads is an advertising service provided by Microsoft Corporation.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy – Opt Out

 

• GOOGLE ADSENSE (GOOGLE INC.)
  Google AdSense is an advertising service provided by Google Inc. This service uses the “Doubleclick” Cookie, which tracks use of this Application and User behavior concerning ads, products and services offered.
  Users may decide to disable all the Doubleclick Cookies by clicking on: google.com/settings/ads/onweb/optout.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy – Opt Out

 

• ANALYTICS
  The services contained in this section enable the Owner to monitor and analyze web traffic and can be used to keep track of User behavior.

 

• GOOGLE ANALYTICS (GOOGLE INC.)
  Google Analytics is a web analysis service provided by Google Inc. (“Google”). Google utilizes the Data collected to track and examine the use of this Application, to prepare reports on its activities and share them with other Google services.
  Google may use the Data collected to contextualize and personalize the ads of its own advertising network.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy – Opt Out

 

• COMMERCIAL AFFILIATION
  This type of services allows this Application to display advertisements for third party products or services. Ads can be displayed either as advertising links or as banners using various kinds of graphics.
  Clicks on the icon or banner posted on the Application are tracked by the third-party services listed below, and are shared with this Application.
  For details of which data are collected, please refer to the privacy policy of each service.

 

• AMAZON AFFILIATION (AMAZON)
  Amazon Affiliation is a commercial affiliation service provided by Amazon.com Inc.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy

 

• CONTACTING THE USER
  CONTACT FORM (THIS APPLICATION)
  By filling in the contact form with their Data, the User authorizes this Application to use these details to reply to requests for information, quotes or any other kind of request as indicated by the form’s header.
  Personal Data collected: address, company name, email address, first name, last name, state and ZIP/Postal code.

 

• CONTENT COMMENTING
  Content commenting services allow Users to make and publish their comments on the contents of this Application.
  Depending on the settings chosen by the Owner, Users may also leave anonymous comments. If there is an email address among the Personal Data provided by the User, it may be used to send notifications of comments on the same content. Users are responsible for the content of their own comments.
  If a content commenting service provided by third parties is installed, it may still collect web traffic data for the pages where the comment service is installed, even when Users do not use the content commenting service.

 

• DISQUS (DISQUS)
  Disqus is a content commenting service provided by Big Heads Labs Inc.
  Personal Data collected: Cookies, Usage data and various types of Data as specified in the privacy policy of the service.
  Place of processing: US – Privacy Policy – Opt out

 

• DISPLAYING CONTENT FROM EXTERNAL PLATFORMS
  This type of services allows you to view content hosted on external platforms directly from the pages of this Application and interact with them.
  This type of service might still collect web traffic data for the pages where the service is installed, even when Users do not use it.

 

• GOOGLE FONTS (GOOGLE INC.)
  Google Fonts is a typeface visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
  Personal Data collected: Usage data and various types of Data as specified in the privacy policy of the service.
  Place of processing: US – Privacy Policy

 

• YOUTUBE VIDEO WIDGET (GOOGLE INC.)
  YouTube is a video content visualization service provided by Google Inc. that allows this Application to incorporate content of this kind on its pages.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy

 

• VIMEO VIDEO (VIMEO, LLC)
  Vimeo is a video content visualization service provided by Vimeo, LLC that allows this Application to incorporate content of this kind on its pages.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy

 

• HANDLING PAYMENTS
  Payment processing services enable this Application to process payments by credit card, bank transfer or other means. To ensure greater security, this Application shares only the information necessary to execute the transaction with the financial intermediaries handling the transaction.
  Some of these services may also enable the sending of timed messages to the User, such as emails containing invoices or notifications concerning the payment.

 

• AMAZON PAYMENTS (AMAZON)
  Amazon Payments is a payment service provided by Amazon.com, Inc., which allows Users to make online payments using their Amazon credentials.
  Personal Data collected: various types of Data as specified in the privacy policy of the service.
  Privacy Policy

 

• PAYPAL (PAYPAL INC.)
  PayPal is a payment service provided by PayPal Inc., which allows Users to make online payments using their PayPal credentials.
  Personal Data collected: various types of Data as specified in the privacy policy of the service.
  Privacy Policy

 

• AUTHORIZE.NET (AUTHORIZE.NET)
  Authorize.Net is a payment service provided by Authorize.Net.
  Personal Data collected: various types of Data as specified in the privacy policy of the service.
  Place of processing: US – Privacy Policy

 

• HEAT MAPPING
  Heat Mapping services are used to display the areas of a page where Users most frequently move the mouse or click. This shows where the points of interest are. These services make it possible to monitor and analyze web traffic and keep track of User behavior.

 

• CRAZY EGG (CRAZYEGG)
  Crazy Egg is a heat mapping service provided by Crazy Egg, Inc.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy

 

• INTERACTION WITH EXTERNAL SOCIAL NETWORKS AND PLATFORMS
  This type of services allow interaction with social networks or other external platforms directly from the pages of this Application.
  The interaction and information obtained through this Application are always subject to the User’s privacy settings for each social network.
  This type of service might still collect traffic data for the pages where the service is installed, even when Users do not use it.

 

• FACEBOOK LIKE BUTTON AND SOCIAL WIDGETS (FACEBOOK, INC.)
  The Facebook Like button and social widgets are services allowing interaction with the Facebook social network provided by Facebook, Inc.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy

 

• GOOGLE+ +1 BUTTON AND SOCIAL WIDGETS (GOOGLE INC.)
  The Google+ +1 button and social widgets are services allowing interaction with the Google+ social network provided by Google Inc.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy

 

• TWITTER TWEET BUTTON AND SOCIAL WIDGETS (TWITTER)
  The Twitter Tweet button and social widgets are services allowing interaction with the Twitter social network provided by Twitter Inc.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy

 

• INTERACTION WITH LIVE CHAT PLATFORMS
  This type of services allows Users to interact with third party live chat platforms directly from the pages of this Application, for contacting and being contacted by this Application support service.
  If one of these services is installed, it may collect browsing and Usage Data in the pages where it is installed, even if the Users do not actively use the service. Moreover, live chat conversations may be logged.

 

• OLARK WIDGET (HABLA, INC.)
  The Olark Widget is a service for interacting with the Olark live chat platform provided by Habla, Inc.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy

 

• MANAGING CONTACTS AND SENDING MESSAGES
  This type of services makes it possible to manage a database of email contacts, phone contacts or any other contact information to communicate with the User.
  These services may also collect data concerning the date and time when the message was viewed by the User, as well as when the User interacted with it, such as by clicking on links included in the message.

 

• MAILCHIMP (THE ROCKET SCIENCE GROUP, LLC.)
  MailChimp is an email address management and message sending service provided by The Rocket Science Group, LLC.
  Personal Data collected: email address.
  Place of processing: US – Privacy Policy

 

• REMARKETING AND BEHAVIORAL TARGETING
  This type of service allows this Application and its partners to inform, optimize and serve advertising based on past use of this Application by the User.
  This activity is performed by tracking Usage Data and by using Cookies, information that is transferred to the partners that manage the remarketing and behavioral targeting activity.
  In addition to any opt out offered by any of the services below, the User may opt out of a third-party service's use of cookies by visiting the Network Advertising Initiative opt-out page.

 

• ADROLL (SEMANTIC SUGAR, INC.)
  AdRoll is an advertising service provided by Semantic Sugar, Inc.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy – Opt Out

 

• ADWORDS REMARKETING (GOOGLE INC.)
  AdWords Remarketing is a Remarketing and Behavioral Targeting service provided by Google Inc. that connects the activity of this Application with the Adwords advertising network and the Doubleclick Cookie.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy – Opt Out

 

• FACEBOOK REMARKETING (FACEBOOK, INC.)
  Facebook Remarketing is a Remarketing and Behavioral Targeting service provided by Facebook, Inc. that connects the activity of this Application with the Facebook advertising network.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy – Opt Out

 

• REMARKETING THROUGH GOOGLE ANALYTICS FOR DISPLAY ADVERTISING (GOOGLE INC.)
  Google Analytics for Display Advertising is a remarketing and behavioral targeting service provided by Google Inc. that connects the tracking activity performed by Google Analytics and its Cookies with the Adwords advertising network and the Doubleclick Cookie.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy – Opt Out

 

• TWITTER REMARKETING (TWITTER, INC.)
  Twitter Remarketing is a Remarketing and Behavioral Targeting service provided by Twitter, Inc. that connects the activity of this Application with the Twitter advertising network.
  Personal Data collected: Cookies and Usage data.
  Place of processing: US – Privacy Policy – Opt Out

INFORMATION ABOUT COOKIES

• ADVERTISING
  These Cookies are necessary for the functioning of the services filed under the section ”Advertising”.

 

• MUID, ANON, MH, ACH01, TOPTOUT
  Bing Ads Cookies.

 

• EXCHANGE_UID, _DRT_, FLC, ID, __GADS
  Google AdSense Cookies.

 

• ANALYTICS
  These Cookies are necessary for the functioning of the services filed under the section ”Analytics”.
  _UT*, _GA*
  Google Analytics Cookies.

 

• DISPLAYING CONTENT FROM EXTERNAL PLATFORMS
  These Cookies are necessary for the functioning of the services filed under the section ”Displaying content from external platforms”.

 

• ACTIVITY, APISID, GED_PLAYLIST_ACTIVITY, GEUP, HSID, LOGIN_INFO, PREF, SAPISID, SID, SSID, VISITOR_INFO1_LIVE, YSC, __UTMA, __UTMC, __UTMZ, S_GL, WIDE
  YouTube video widget Cookies.

 

• INTERACTION WITH LIVE CHAT PLATFORMS
  These Cookies are necessary for the functioning of the services filed under the section ”Interaction with live chat platforms”.

 

• OLFSK, _OK, _OK*
  Olark Widget Cookies.

Since the installation of third party Cookies and other tracking systems through the services used within this Application cannot be technically controlled by the Owner, any specific references to Cookies and tracking systems installed by third parties are to be considered indicative. In order to obtain complete information, consult the privacy policy for the respective third party services listed in this document.

ADDITIONAL INFORMATION ABOUT DATA COLLECTION AND PROCESSING

LEGAL ACTION

The User's Personal Data may be used for legal purposes by the Data Controller, in Court or in the stages leading to possible legal action arising from improper use of this Application or the related services.
The User declares to be aware that the Data Controller may be required to reveal personal data upon request of public authorities.

ADDITIONAL INFORMATION ABOUT USER'S PERSONAL DATA

In addition to the information contained in this privacy policy, this Application may provide the User with additional and contextual information concerning particular services or the collection and processing of Personal Data upon request.

SYSTEM LOGS AND MAINTENANCE

For operation and maintenance purposes, this Application and any third party services may collect files that record interaction with this Application (System logs) or use for this purpose other Personal Data (such as IP Address).

INFORMATION NOT CONTAINED IN THIS POLICY

More details concerning the collection or processing of Personal Data may be requested from the Data Controller at any time. Please see the contact information at the beginning of this document.

THE RIGHTS OF USERS

Users have the right, at any time, to know whether their Personal Data has been stored and can consult the Data Controller to learn about their contents and origin, to verify their accuracy or to ask for them to be supplemented, cancelled, updated or corrected, or for their transformation into anonymous format or to block any data held in violation of the law, as well as to oppose their treatment for any and all legitimate reasons. Requests should be sent to the Data Controller at the contact information set out above.

This Application does not support “Do Not Track” requests.
To determine whether any of the third party services it uses honor the “Do Not Track” requests, please read their privacy policies.

CHANGES TO THIS PRIVACY POLICY

The Data Controller reserves the right to make changes to this privacy policy at any time by giving notice to its Users on this page. It is strongly recommended to check this page often, referring to the date of the last modification listed at the bottom. If a User objects to any of the changes to the Policy, the User must cease using this Application and can request that the Data Controller remove the Personal Data. Unless stated otherwise, the then-current privacy policy applies to all Personal Data the Data Controller has about Users.

INFORMATION ABOUT THIS PRIVACY POLICY

The Data Controller is responsible for this privacy policy, prepared starting from the modules provided by Iubenda and hosted on Iubenda's servers.

DEFINITIONS AND LEGAL REFERENCES

PERSONAL DATA (OR DATA)

Any information regarding a natural person, a legal person, an institution or an association, which is, or can be, identified, even indirectly, by reference to any other information, including a personal identification number.

USAGE DATA

Information collected automatically from this Application (or third party services employed in this Application), which can include: the IP addresses or domain names of the computers utilized by the Users who use this Application, the URI addresses (Uniform Resource Identifier), the time of the request, the method utilized to submit the request to the server, the size of the file received in response, the numerical code indicating the status of the server's answer (successful outcome, error, etc.), the country of origin, the features of the browser and the operating system utilized by the User, the various time details per visit (e.g., the time spent on each page within the Application) and the details about the path followed within the Application with special reference to the sequence of pages visited, and other parameters about the device operating system and/or the User's IT environment.

USER

The individual using this Application, which must coincide with or be authorized by the Data Subject, to whom the Personal Data refers.

DATA SUBJECT

The legal or natural person to whom the Personal Data refers.

DATA PROCESSOR (OR DATA SUPERVISOR)

The natural person, legal person, public administration or any other body, association or organization authorized by the Data Controller to process the Personal Data in compliance with this privacy policy.

DATA CONTROLLER (OR OWNER)

The natural person, legal person, public administration or any other body, association or organization with the right, also jointly with another Data Controller, to make decisions regarding the purposes, and the methods of processing of Personal Data and the means used, including the security measures concerning the operation and use of this Application. The Data Controller, unless otherwise specified, is the Owner of this Application.

THIS APPLICATION

The hardware or software tool by which the Personal Data of the User is collected.

COOKIES

Small piece of data stored in the User's device.

LEGAL INFORMATION

Notice to European Users: this privacy statement has been prepared in fulfillment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

This privacy policy relates solely to this Application.